State Farm® Insurance Agent Teresa Lumsden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Imbiss Heath
March 3, 2026
5
out of
5
rating by Imbiss Heath
"The team always responds promptly!"
We responded:
"Imbiss, thank you for your kind words! Prompt communication is very important to us, and we’re happy to hear you’ve experienced that. Please don’t hesitate to reach out to the Teresa Lumsden State Farm Agency anytime."
Brenda Johnson
February 27, 2026
5
out of
5
rating by Brenda Johnson
"Great"
We responded:
"Brenda, thank you for your positive feedback! We’re delighted that you had a great experience with us. Please feel free to contact the Teresa Lumsden State Farm Agency whenever you need assistance."
Joanna Atwell
February 26, 2026
5
out of
5
rating by Joanna Atwell
"Caleb was so helpful!"
We responded:
"Joanna, we appreciate your feedback! Caleb is always happy to provide helpful service. Thanks for choosing the Teresa Lumsden State Farm Agency!"
Denise Dowdy
February 24, 2026
5
out of
5
rating by Denise Dowdy
"I have been with State Farm for many years. I have only been with this location for a short time. However, Caleb is always helpful and very polite. If I leave a message, he calls me back in a timely manner."
We responded:
"Denise, thank you for sharing your experience! We’re happy Caleb has been able to assist you promptly and courteously. It’s our pleasure to serve you at the Teresa Lumsden State Farm Agency!"
Jenna
February 24, 2026
5
out of
5
rating by Jenna
"Caleb was incredibly helpful and easy to work with. He explained my coverage options clearly, answered all my questions, and made the whole process simple and stress-free. I really appreciated his professionalism and quick follow-up. Highly recommend working with him!"
Sheryl
February 24, 2026
5
out of
5
rating by Sheryl
"After 40 years with USAA, I never thought I’d feel comfortable switching my insurance. Caleb from State Farm completely changed that for me. From the start, he was patient, knowledgeable, and genuinely respectful of how big this decision was after being with one company for so long. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident every step of the way. Instead of feeling pressured, I felt informed and safe. Thanks to Caleb, what could have been a stressful change turned into a smooth and reassuring experience."
We responded:
"Sheryl, thank you so much for sharing your experience! We’re honored that Caleb could make such a positive difference during this big transition. It means a lot to hear that he provided patient, knowledgeable, and respectful service to help you feel confident and comfortable. The Teresa Lumsden State Farm Agency is always here to support you!"
Don Bolt
February 23, 2026
5
out of
5
rating by Don Bolt
"Caleb was great!"
We responded:
"Don, thank you for taking the time to share your positive experience! We’re glad Caleb was able to help. Please don’t hesitate to reach out to the Teresa Lumsden State Farm Agency if you need anything else."
Judith Frasure
February 19, 2026
5
out of
5
rating by Judith Frasure
"Excellent service helping me with my auto insurance. Very knowledgeable and easy to work with. Highly recommended."
We responded:
"Judith, we appreciate your wonderful feedback! It’s great to know that our team could provide you with excellent service and help you find a reasonable price on your auto insurance. Thank you for recommending the Teresa Lumsden State Farm Agency!"
Jackie Huttner
February 5, 2026
5
out of
5
rating by Jackie Huttner
"Very kind, knowledgeable and efficient. We were done quickly and everything was explained in detail."
We responded:
"Jackie, thank you for your kind words! We’re glad to hear you found our team knowledgeable, efficient, and thorough. Providing clear explanations and great service is very important to us. If you ever need anything else, the Teresa Lumsden State Farm Agency is here to help!"
Jerry
February 3, 2026
5
out of
5
rating by Jerry
"Caleb at State Farm was fantastic to work with. He took the time to explain everything clearly, answered all my questions without rushing, and made sure I understood my options before moving forward. The whole process was smooth and stress-free, and I felt confident knowing he genuinely had my best interests in mind. If you’re looking for someone knowledgeable, responsive, and easy to work with, I highly recommend Caleb."
We responded:
"Jerry, we truly appreciate your kind words about Caleb and your experience with the Teresa Lumsden State Farm Agency. It’s great to know Caleb was able to support you with knowledge and patience. Please don’t hesitate to reach out if you have any more questions or needs in the future!"
Caleb
February 3, 2026
5
out of
5
rating by Caleb
"I’ve had an outstanding experience with the Teresa Lumsden State Farm agency! The entire team is warm, knowledgeable, and truly committed to helping their clients. Kem, Elizabeth, Caleb, and Bailey are all fantastic — each one goes above and beyond to answer questions, explain options clearly, and make sure you feel supported every step of the way. Their professionalism and genuine care make every interaction a great one. I couldn’t recommend Teresa Lumsden’s office more highly!"
We responded:
"Caleb, thank you so much for your heartfelt and detailed review! We’re thrilled to hear that Kem, Elizabeth, Caleb, Bailey, and the entire Teresa Lumsden State Farm Agency team have provided you with such a warm and knowledgeable experience. Your kind words truly mean a lot to us. We’re always here to support you with your insurance needs!"
Amber Brannon
January 29, 2026
5
out of
5
rating by Amber Brannon
"Caleb is so helpful and always looking for ways to bring you price down. Teresa lumsden office is the best."
We responded:
"Amber, thank you so much for your wonderful feedback! We're delighted to hear that Caleb has been so helpful and proactive in finding ways to save you money. We truly appreciate your kind words about the Teresa Lumsden State Farm Agency. If you ever need anything else, please don’t hesitate to reach out!"
Pat Gilbert
January 22, 2026
5
out of
5
rating by Pat Gilbert
"Caleb was so patient and helpful for me and my husband. It’s was hard for us to do all the online stuff but helped and made sense of all of to get discounts. Thank you"
We responded:
"Thank you so much for your kind review of Caleb. We’re thrilled to hear that he was able to assist you and provide the help you needed. Your feedback means a lot to us! We appreciate the trust you have in the Teresa Lumsden Agency and State Farm."
carol pitts
October 17, 2025
5
out of
5
rating by carol pitts
"Caleb was great.and very helpful."
We responded:
"Carol, we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We will pass your compliments along to Caleb. "
Lindsay Pate
September 26, 2025
5
out of
5
rating by Lindsay Pate
"Caleb at State Farm was absolutely wonderful to work with! He took the time to explain everything clearly and made the whole process smooth and stress-free. His communication, professionalism, and follow-through were outstanding. I really appreciated how easy he made things for me, and I would highly recommend him and this office to anyone looking for insurance help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jordan Walker
September 24, 2025
5
out of
5
rating by Jordan Walker
"I've used them for car insurance for years and have been satisfied so far."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Teresa Lumsden State Farm. If you ever have any questions or need assistance, we’re here to help!"
Michael Manis
September 19, 2025
5
out of
5
rating by Michael Manis
"Top notch agency! Very smooth transaction. Would def recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
kelleanne Surine
September 19, 2025
5
out of
5
rating by kelleanne Surine
"Caleb did a phenomenal job helping me today! He was able to not only save me money but also provided me with life insurance I never thought I needed but now know I do!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kim Stansell
September 19, 2025
5
out of
5
rating by Kim Stansell
"Everyone friendly and very helpful"
We responded:
"Thank you so much for taking the time to share your thoughts with us! We’re truly delighted to hear that you’re happy with the service at Teresa Lumsden State Farm. If you ever have any questions or need assistance, we’re here to help!"
Debra Kelley
July 29, 2025
5
out of
5
rating by Debra Kelley
"Candi is wonderful and very helpful. Always has time to answer my questions."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Candi has been so helpful and always available to answer your questions. Your satisfaction is our priority, and we look forward to continuing to support your insurance needs."
Erica Crow
April 2, 2025
5
out of
5
rating by Erica Crow
"Candi Mears at Teresa Lumsden State Farm Agency in Rome, Georgia is great to work with. She is very helpful and responds to your needs quickly. Teresa Lumsden staff is also great to work with. Get your State Farm Insurance today with Teresa Lumsden Agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
R L
March 19, 2025
5
out of
5
rating by R L
"I called on a whim, but needing new life policies for my husband and I. I reached Mrs. Candi, and what a delight she was. She immediately began working on quotes and stayed on top of the process. I then asked for quotes on several other policies and the quotes were much better than what we had so we now have switched all of our insurance over to Teresa Lumsden. Candi went above and beyond even when I want able to make in to the office. She has been a gem and we are very thankful. We look forward to having someone local that we can depend on."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Candi. She truly goes above and beyond for our clients, and we’re grateful for your trust in Teresa Lumsden State Farm. If you need anything, don’t hesitate to reach out!"
Suzanne Blanchard
March 18, 2025
5
out of
5
rating by Suzanne Blanchard
"We have used Teresa Lumsden state farm for years,This is one instance where it stands true you get what you pay for. I have delt with other insurances due to accidents and I can tell you Teresa and her teams customer service and support is unmatched. They are always available to help no matter the issue and they always do it in a kind and courtesy manner. There is nothing better than being able to call in and speak to your neighbors in the community. If you get a chance to speak with Candi you will see exactly what im reffering to. No matter how busy she is (they are always busy) she never makes you feel rushed or like she has anything more important than to help you, depending on what you need she even goes the extra mile to follow up with you to make sure everything worked out. It is the biggest comfort knowing that if accidents happen I have a great insurance team for support."
We responded:
"Thank you for your wonderful feedback! We truly appreciate you recognizing Candi’s dedication to providing exceptional service. It’s great to hear that our team has made a positive impact on your experience with us. Your comfort and support are our top priorities, and we’re grateful for your loyalty. We look forward to continuing to serve you!"
Monica Sheppard
March 12, 2025
5
out of
5
rating by Monica Sheppard
"I have had a wonderful experience with transferring my business to them. It reminds me of the small town personal service you used to count on! No need to navigate an automated system, just call them up and ask for help! Reasonable rates and no nonsense logical support makes all the difference!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tina Sitton
August 2, 2024
5
out of
5
rating by Tina Sitton
"Jessi was so good to work with. She made the process of switching companies easy and stress free. I highly recommend this company."
We responded:
"Hi Tina! I'm so glad to hear that Jessi made your switch easy and stress-free! We appreciate your recommendation and are always here to help with any future needs! - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"