State Farm® Insurance Agent Teresa Lumsden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Glenn Terry
September 10, 2026
"They have always provided great coverage at a competitive price, customer service is also fantastic."
"Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience with our office. Our team at Teresa Lumsden State Farm is grateful for the opportunity to serve you and help with your insurance needs. Thank you for trusting us—we look forward to being here for you for many years to come!
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Kim D H
September 10, 2026
"Very friendly"
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose Teresa Lumsden State Farm to help with your insurance needs. Our team is always here to provide the Good Neighbor service you deserve. Thank you for trusting us and for being part of our State Farm family!
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Sara Walker
September 4, 2026
"I had a great experience with State Farm! Caleb was extremely attentive and took the time to help us lower our payments, which we really appreciate. He made the whole process easy, explained everything clearly, and was friendly and professional from start to finish. It’s such a relief to be able to save money while still having the coverage we need. Thank you, Caleb, for going above and beyond to help us save money and come out with more coverage than I previously had. I highly recommend State Farm and Caleb to anyone looking for great service and better rates!"
"Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you find ways to save while also making sure you have the coverage you need. We’re grateful for your trust in our office and especially appreciate your recommendation. We look forward to being here for you for many years to come!
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Lisa Harris
July 24, 2026
"Knowledgeable agent, helpful staff."
"Lisa, thank you for your kind review! We're so glad you found our team knowledgeable and helpful. We appreciate your support of Teresa Lumsden State Farm Agency and look forward to assisting you with your insurance needs."
Curtis Stoner
July 24, 2026
"Initially no problem at all. We paid and paid and then a slight fender bender and our rates go up. What's the purpose in paying and having coverage and then paying AGAIN when something happens?"
"Curtis, we're sorry to hear your experience didn't meet your expectations. Thank you for taking the time to share your feedback.
— Teresa Lumsden State Farm Agency"
Kimberly Vaughn
July 22, 2026
"Employees of Teresa are very nice and professional."
"Thank you so much for your wonderful Google review! We truly appreciate your support and are thrilled to hear you had a great experience. Your feedback means a lot to our team and helps us continue delivering the quality service you deserve. We look forward to welcoming you back again soon!"
James McKenzie
July 22, 2026
"Staff courteous and eager to provide personal service."
Tom Bojo
July 20, 2026
"She was great until I needed her. I had a tragic loss and received no help from her and little from the adjuster."
Tara Bennett
July 20, 2026
"Will never have State Farm again. They never pay any claims , just raise the price all the time and take your money. DO NOT go with State Farm."
Debra Burton
July 20, 2026
"Always there when you need."
Craig Th
July 20, 2026
"Caleb was very helpful and super friendly. He was wanting to make sure we received the best possible price for what we were looking for. I will definitely continue to use this office. They are great people and very knowledgeable.
I highly recommend them for your insurance needs."
Ronald Willis
June 28, 2026
"This agent works hard to provide great customer service. We have been doing business with them for over 30 years and they have always worked with us to get the best rates on our home and vehicles."
Marsha
June 24, 2026
"State Farm has consistently been a reliable agency that offers great personalized service. I have found that their rates are fair and more competitive than other insurance companies. It’s great to be able to connect with a local agent!"
Ten Gallon Allen
June 23, 2026
"I haven't had State Farm in well over a year and now you want to know how your doing. When I had SF corporate kept sending me cancelation letters because you said you didn't have "a copy of my driver's license", even after sending it to corporate and going to Theresa (agent) 3 times in person to make you a copy. The letters of cancelation kept coming. So, I left SF and went with USAA. I'll never go back to State Farm. You guys really need to get your S together."
Suzette Davis
June 1, 2026
"Caleb was great getting back to me quickly and checking on my car insurance!"
"Suzette, thank you for the wonderful 5-star review! We’re so glad Caleb could respond quickly and assist with your car insurance needs. We truly appreciate your trust in the Teresa Lumsden State Farm Agency. Please don’t hesitate to reach out anytime you need anything."
Heather
May 22, 2026
"He worked really hard to make sure I was getting the best rate for what I needed after being with Allstate and then providing $300 a month coverage that was no longer feasible and raising it every six months"
"Heather, thank you for your review! We’re glad we could work hard to find the best rate for the coverage you needed. We appreciate you choosing the Teresa Lumsden State Farm Agency. Please reach out anytime if you need assistance."
Melanie Abney
May 13, 2026
"The staff here are always ready to help, professional and friendly!"
"Melanie, thank you for your kind remarks about our team. Thank you for allowing us to handle your insurance needs for so many years."
Jerry Penney
May 11, 2026
"Brought my vehicle and homeowners back to within reason. Coverages lm good with."
"Jerry, thank you for trusting the Lumsden Agency and State Farm for your insurance needs. We look forward to working with you and Betty."
Kathleen Ray
April 15, 2026
"Caleb was very easy to work with and pricing was very reasonable."
"Hi Kathleen, thank you for your wonderful review! We’re glad to hear that Caleb was easy to work with and that you found our pricing reasonable. We truly appreciate your feedback and look forward to assisting you with your insurance needs in the future."
Kim McCollum
March 31, 2026
"Genuine professionalism...quick response...they've got your back!"
"Kim, thank you for recognizing our commitment to professionalism and quick service. We’re here whenever you need us at the Teresa Lumsden State Farm Agency!"
Jolyn Parker
March 25, 2026
"I had a great experience with my State Farm agent, Caleb, and his office. He helped us get excellent coverage for both our home and vehicles at a great rate. Caleb was always quick to respond and took the time to answer every question we had, no matter how big or small.
Even now, if I call he’s always willing to help—and if he can’t personally assist, he makes sure someone in the office can. That level of customer service really stands out.
Highly recommend Caleb and his team—thank you for everything!"
"Jolyn, we truly appreciate you taking the time to share your experience! We’re so glad Caleb and our team could provide excellent coverage and standout service for your home and vehicles. We appreciate your trust in the Teresa Lumsden State Farm Agency and look forward to continuing to assist you!"
Keisha Burdette
March 24, 2026
"Caleb was very very easy to work with he literally had me up and running with insurance in just 2 minutes"
Imbiss Heath
March 3, 2026
"The team always responds promptly!"
Joanna Atwell
February 26, 2026
"Caleb was so helpful!"
Denise Dowdy
February 24, 2026
"I have been with State Farm for many years. I have only been with this location for a short time. However, Caleb is always helpful and very polite. If I leave a message, he calls me back in a timely manner."