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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Sitton

Tina Sitton

August 2, 2024

5  out of  5
rating by Tina Sitton
"Jessi was so good to work with. She made the process of switching companies easy and stress free. I highly recommend this company."
We responded:
"Hi Tina! I'm so glad to hear that Jessi made your switch easy and stress-free! We appreciate your recommendation and are always here to help with any future needs! - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Randy Kelley

July 3, 2024

5  out of  5
rating by Randy Kelley
"From the beginning to the end of the process Candy handled everything professionally and friendly."
We responded:
"Thank you for sharing your positive experience with Candy, Randy! We're glad to hear that she handled everything professionally and friendly throughout the process. We appreciate your kind words and are here for any future insurance needs you may have. - Teresa Lumsden, State Farm Insurance Agent, Rome, GA"
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Todd Peugh

June 27, 2024

5  out of  5
rating by Todd Peugh
"Very friendly and helpful in answering all of my questions!!"
We responded:
"Todd, I'm thrilled to hear you found my team very friendly and helpful in answering all of your questions! We're pleased to have provided you with excellent service. Feel free to reach out for any future insurance needs or questions. Thank you for choosing us! - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Amanda Wargo

June 10, 2024

5  out of  5
rating by Amanda Wargo
"Bailey was very helpful and was able to get my premiums significantly lower! I appreciate the time she took to answer all of my questions."
We responded:
"Amanda, I'm thrilled Bailey could significantly lower your premiums and answer all your questions! We're pleased to have provided you with helpful service. Feel free to reach out for any future insurance needs. - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Linda Wynn

May 15, 2024

5  out of  5
rating by Linda Wynn
"Jessi was very helpful and quick in providing my quote for my home owners insurance! It was a very fast and easy process! Very satisfied customer!"
We responded:
"Linda, I'm happy to hear that Jessi provided you with a quick and easy home insurance quote process! Thank you for choosing our office for your insurance needs! - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Erica Ellison

April 30, 2024

5  out of  5
rating by Erica Ellison
"Lovely ladies at this location. Very kind. Always answer my questions without making me feel silly."
We responded:
"Erica, thank you for complementing our team. It's always a pleasure to serve you."
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Jane Earle

April 12, 2024

5  out of  5
rating by Jane Earle
"Supper friendly and helpful"
We responded:
"Thank you for the five-stars, Jane! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Teresa Lumsden - State Farm Insurance Agent"
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Jeff

March 19, 2024

4  out of  5
rating by Jeff
"I, plan on switching agents from Atlanta division to a Rome office location where I reside. I can't figure how I ended up with an State farm office in Atlanta anyway. I maybe able to get a better deal in Rome then an Atlanta location."
We responded:
"Jeff, thank you for sharing your plans on switching offices. We appreciate your feedback and are glad to hear you are considering us for your insurance needs. Our team in Rome, GA is ready to assist you and provide you with the best service possible. We look forward to the opportunity to work with you and help you find the right coverage. - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Dawson Windatt

March 9, 2024

5  out of  5
rating by Dawson Windatt
"Candi and Teresa have been fantastic! They are so responsive and helpful. We tested them out with our auto insurance and have since moved our primary and rental property to them too! They are awesome!"
We responded:
"Dawson, we are delighted to hear that you have had a fantastic experience with Candi at our office! It's wonderful to know that they were responsive and helpful in assisting you with your auto and rental property insurance needs. - Teresa Lumsden - State Farm Insurance Agent, Rome, GA"
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Retroguy 1345

March 1, 2024

5  out of  5
rating by Retroguy 1345
"Candi and the Teresa Lumsden team are awesome! They took care of my insurance needs and went above and beyond to ensure that I was taken care of! I highly recommend them to anyone looking for good insurance at a fair price! Thanks again!"
We responded:
"Josh, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Master Phillips

Master Phillips

November 25, 2023

5  out of  5
rating by Master Phillips
"I have had my insurance with Teresa and State Farm for years… they have always treated me and my family with the most amazing service. I never see a reason to look for insurance anywhere else.."
Profile photo of Deborah Devitt

Deborah Devitt

November 17, 2023

5  out of  5
rating by Deborah Devitt
"I was with another agency for several decades and became very dissatisfied because of the lack of personal service and the cost of the insurance. I made an appointment with Candi at this agency and was thrilled with the highly personalized service I received. She was able to provide coverage comparable to what I had previously had for a savings of several hundred dollars per month. Thanks Candi!"
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Tommy Tatum

November 15, 2023

5  out of  5
rating by Tommy Tatum
"I was very happy with another agency for decades, but the auto and home premiums increased to a point that I had to look elsewhere. After research and search, I found the Lumsden agency at much better premiums. And. . .there was a surprise for my birthday and other nice touches. Very happy here now!"
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Dola Fuller

November 9, 2023

5  out of  5
rating by Dola Fuller
"Al we ate have good service. Been here for years and wouldn’t think about leaving!"
We responded:
"Darlene, its always a joy to have you drop by. Thank you for the great review. We truly appreciate the many years you have chosen Teresa Lumsden State Farm. "
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Nicole Mckinney

October 30, 2023

3  out of  5
rating by Nicole Mckinney
"Hard to get ahold of."
We responded:
"Nicole, Please give us a call at the office at 706.235.0326 everyone on our team is licensed and ready to assist you or you may leave a message on my mobile number at 706.506.1509. We would like the opportunity to insure you. "
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Adam Pledger

September 29, 2023

5  out of  5
rating by Adam Pledger
"Question was about billing. The agent researched and thoroughly answered my question. She even helped with ways to receive other discounts."
We responded:
"Adam, thank you for taking the time to review our Agency. We so appreciate your confidence and hope you take advantage of the extra discounts."
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Abby Daniels

August 29, 2023

5  out of  5
rating by Abby Daniels
"Everyone at this location is so helpful and kind! They take the time to explain everything and make sure everything is taken care of in a timely manner. I would (and will) certainly recommend them to anyone in town."
We responded:
"Abby, thank you for your kind words. We appreciate your willingness to recommend the Teresa Lumsden State Farm Agency."
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David Seabolt

August 15, 2023

5  out of  5
rating by David Seabolt
"I highly recommend Candi Mears at Teresa Lumsden State Farm Agency. She saved me several thousand dollars over my previous insurance company. She always replies very quickly with any questions I have. Do yourself a favor and get her to give you a quote. You’ll be glad you did!"
We responded:
"David, thank you for the compliment about our team member, Candi. We are so glad we could save you money and meet your service needs. It is great to have you as a policyholder."
Profile photo of Cody Redding (Ba5t1on)

Cody Redding (Ba5t1on)

July 3, 2023

5  out of  5
rating by Cody Redding (Ba5t1on)
"Great agent, best insurance"
We responded:
"Cody, thank you for your review. We appreciate you and your family choosing Teresa Lumsden State Farm."
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Steve Warren

June 17, 2023

5  out of  5
rating by Steve Warren
"Good people. Been there for years"
We responded:
"Steve, we appreciate your kind comments and for trusting us with your insurance needs."
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Sandra Gilbreath

January 31, 2023

5  out of  5
rating by Sandra Gilbreath
"Always the best service."
We responded:
"Sandra, thank you for your kind review. We appreciate you and yours."
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April Allen

March 15, 2022

5  out of  5
rating by April Allen
"Great customer service. Friendly office staff."
We responded:
"April, we so appreciate your review. I am so thankful for our staff and their service to our policyholders. Thank you for trusting us with your insurance needs."
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Tristan Fisher

March 9, 2022

1  out of  5
rating by Tristan Fisher
"Congressman Lumsden is a co-owner of this agency, which represents a glaringly obvious conflict of interest. His obstruction of HB 1310 is an example of flagrant corruption and must be made known to the public."
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Lynn Singleton

August 31, 2020

5  out of  5
rating by Lynn Singleton
"Good people working for you!"
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Morgan Stansell

September 23, 2019

5  out of  5
rating by Morgan Stansell
"Had two cars insured in the past year with them... So helpful and informative every time!!!"
We responded:
"Morgan - Thank you for taking the time to share your experience. We truly appreciate your 5 Star review!"